Increase retention by 5%. Increase profits by up to 95%.
When the cost of serving loyal customers falls and the volume of their purchases rises, relationships generate big returns. The bottom line: Increasing customer retention by 5% increases profits up to 95%.
Top companies use rewards programs to keep customers
Chipotle, Starbucks, Walgreens, and many other top companies keep customers coming back by investing in powerful rewards programs that ensure an increase in customer acquisition and retention.
PunchPie offers that same technology to local businesses
Create a digital rewards program, automatically deliver automatically, and tailor offers for both new and recurring customers. On average, customers will return three more
times every year.
Reach your customers
Craft a digital rewards program that entices customers to shop and earn rewards at your business.
Distribute offers based on your customers' location. PunchPie's geofencing technology enables your business to market to the right customers, at the right place.
Reward your customers for using the 'Refer-a-Friend' feature and watch your business grow locally.
PunchPie will automatically send campaigns to welcome new customers with appealing discounts and promotions.
Retain your customers
Reward customers based on how often they make purchases and watch your customer retention increase.
PunchPie will automatically send a text message, app notification, or email with special offers to customers that haven't visited in a while.
Create custom promotions for special events or sales to bring customers back.
Create the ideal customer value proposition by blending hard benefits — tangible, economic rewards (e.g. points, punches) and soft benefits — special access, special experiences, sense of status or privilege
Understand your customers
Relationship value increases as the level of trust increases between loyal customers and your business. Trust increases when you use customer data responsibly and deliver relevance through marketing insight. With PunchPie, you'll have actionable insights to influence your customers to come back and spend more. You'll be able to understand your customers based on their number of visits, spend levels, membership status, or your own custom defined attributes.
Harness the power of data and take action! As per McKinsey Global Institute 2011 – Retailers who harness data well can increase operating margins by 60 percent. With PunchPie, you have insight into your promotion’s impact to determine what is working and what is not, so you can instantly adjust on the fly.